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FAQs

Find Your Answers Here

HOW DO BOOK AN EVENT?

Well, it’s easy... you will pay a $500 booking deposit to secure your date. For special events, like weddings, 25% of the contracted amount is due to reserve your date. All booking deposits are nonrefundable and the remainder is due 30 days prior to your event.
Due to the high cost of credit card processing fees, we offer multiple payment options to avoid them. Paying with ZELLE will not incur any charges. All other methods will have a 3% processing convenience fee added.

 
WHAT'S INCLUDED?

Packages accommodate up to 150 guests. Each RENTAL includes up to 150 chairs, (17) 60' round tables, (8) 6ft rectangles and 2 cocktail tables.
Additional tables and chairs may be rented upon request. All RENTALS include a $100 REFUNDABLE CLEANING/DAMAGE deposit. 

 
WHEN CAN WE START SETTING UP FOR OUR EVENT?

Your setup time starts at the time of your contracted rental time.

 
WHAT HAPPENS IF I NEED TO CANCEL AFTER I HAVE PAID THE INITIAL RENTAL DEPOSIT? 

The rental deposit required at time of contract is a non-refundable $500, even when you pay your rental in FULL. Therefore, you would lose $500 of your TOTAL rental costs. 

 
IS SMOKING ALLOWED?

No smoking is not allowed inside the Venue. Smoking is only allowed outside the building. 

 
CAN I HOLD A DATE?

Due to the high demand for our venues, the only way to secure your date is the pay the deposit and sign a facility rental contract. All available dates are first come basis.

 
DO YOU HAVE HIDDEN FEES?

No, we are completely upfront concerning our pricing. You will have your Venue total plus a cleaning fee. Cleaning fees are based on the type of event booked (i.e. private, wedding, etc).

 
CAN I BRING IN MY OWN VENDORS?

Yes, and there are no added fees to do so. We highly recommend our preferred vendors and ask that you please consider using them. They are competitively priced and have years of experience working with us. We have specially selected these vendors for their professionalism and outstanding customer service.

 
DO YOU HAVE A SOUND SYSTEM?

No, any sound equipment must be provided by a band and/or DJ or other rental company.

 
ARE THERE DECORATING RESTRICTIONS?

Yes, you may only affix objects to the walls with painters tape or command strips.  We do not allow the use of glitter, confetti, stickers or silly string. Rose petals, rice, bird seed and/or sparklers may only be used outside the facility and must be cleaned up after the event.

 
WHEN DO I NEED TO HAVE EVERYTHING OUT OF THE SPACE?

We require everything out of the space at the end of your contracted rental time. We are not responsible for items or equipment left after your contracted time without previous approval.

 
DO I NEED EVENT INSURANCE?

We recommend all events, including special events & weddings, have an event insurance policy covering your booked date. You can get this through homeowners insurance or online at www.wedsafe.com. This policy covers all liability for the host, including broken windows, damaged equipment, furniture, etc.

ARE DECORATIONS INCLUDED IN THE RENTAL PRICE?
Unfortunately, we have discontinued our decor packages. 
However, we do have decor (linens, napkins, chargers, etc.) that can be added on following your booking for an additional fee. Quotes can be provided upon request and added rentals are invoiced separately.  Clients also receive a 10% discount for custom acrylic and wood decor from DesignsbyLuxeCo.
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